The travel business in search continues to grow and more and more consumers turn to search engines looking to book their holiday.  In 2012 online travel spending surpassed $100 billion for the first time with a 9 percent increase over the previous year. The big players are OTAs like...

Expedia recently published an article providing 5 tips on how hotels can convert OTA traffic into bookings. Take better photos (and videos) of your property. Protect against the pressure to offer last-minute discounts. Work with your market manager to utilize market insight and help build...

Is there such a thing like Smart Hotels? Hotels around the world are using technology in new ways, with the goal of speeding up or personalizing more services for guests. Instead of the staff at the front desk offering advice on where to go for dinner, guests may be lent an iPad loaded with...

Online travel firms query mobile return on investment. What about hotels?  Should they focus on mobile web and a mobile booking engine or creating a hotel mobile application? At a conference last week, TripAdvisor revealed that there are many challenges with mobile, not least getting people...

Revenue management today is at the cutting edge and must be closely aligned across all aspects of a travel business. This requires people with traditional technical skill, an understanding of the markets they operate in and, not least, a willingness to challenge the status quo. Do Think more...